Support Services

Support Services at Health Plus Indiana

Getting healthy is about more than doctor visits and medication. If you are worried about where you will sleep tonight, how you will pay your bills, or how you will get to your next appointment, it is hard to focus on your health. Health Plus Indiana’s support services are designed to remove those barriers and help you build a stable foundation for your well-being.

Our support team works alongside your medical providers to make sure your everyday needs are met. Our staff help you navigate challenges like budgeting, finding housing, connecting with legal resources, and accessing substance use support. They get to know your situation and create a plan that addresses what matters most to you. You are never just a number here. You are a person with real needs, and our team treats you that way.

Support Services Available

Direct Emergency Financial Assistance (DEFA)

Direct Emergency Financial Assistance (DEFA) from Health Plus Indiana provides help with rent, utilities, medical costs, and other urgent expenses. This program is available to clients who face financial hardship.

Food & Nutrition Program

Health Plus Indiana's food and nutrition program gives clients monthly access to a food pantry, medically tailored meals, vitamins, and nutritional supplements. Community tower gardens also provide fresh produce to help you eat well and stay healthy. Available at South Bend and Austin.

Housing & Housing Support Programs

Health Plus Indiana provides housing support for people living with HIV, including emergency shelter, short-term rental help, and long-term housing assistance. Our programs help you find and keep a safe, stable place to live while you focus on your health.

Insurance Enrollment Services

Health Plus Indiana has Insurance Enrollment Specialists at every location who are ready to help you find and apply for health coverage at no cost. We assist with Medicaid, Medicare, marketplace insurance plans, and patient assistance programs to make sure you have the coverage you need.

Linguistic & Translation Services

Health Plus Indiana offers translation and interpretation services in over fifty languages so that every client can communicate comfortably in the language they prefer. Bilingual case managers are available on-site to provide Spanish and English support at our northern offices.

Medical Case Management

Medical case management at Health Plus Indiana helps people living with HIV stay on track with their health. Your case manager creates a personalized care plan, coordinates with your doctors, and helps remove barriers so you can focus on feeling your best.

Non-Medical Case Management

Non-Medical Case Management at Health Plus Indiana helps you navigate everyday challenges beyond the doctor's office. Our caring team assists with budgeting, legal resources, housing referrals, substance use support, and other social services to help you build a stable and healthy life.

Peer Recovery Program

The peer recovery program at Health Plus Indiana connects you with people who truly understand what you are going through. Peer specialists have their own lived experience of recovery and are able to provide guidance, encouragement, and practical support to help you build a healthier life.

Street Outreach & Harm Reduction

Health Plus Indiana's street outreach and harm reduction team works directly with people who are experiencing homelessness or at higher risk of infection. We provide harm reduction supplies, referrals to needed services, and connections to free HIV and Hepatitis C testing and treatment. Our Street Outreach Team also includes an NP who is able to provide care to those who are reluctant to seek in traditional facilities.

Substance Abuse Support Program

The Special Populations Support Program at Health Plus Indiana provides individual and group support for people living with HIV who are also managing substance use or mental health challenges. We offer encouragement and assistance to meet you wherever you are in your recovery journey.

Transportation Services

Health Plus Indiana provides free transportation to medical appointments and social service visits through our Retention in Care coordinators. We also deliver food and medicine directly to clients who need it. This service is available at all three of our office locations.

Addressing Real Issues That Affect Health

We know that many obstacles can stand in the way of your health. For some, it may be finding a stable place to live. For others, it could be something as simple as getting a ride to an appointment. Whatever your struggle, we are here to support you through a wide range of services designed to help you stay healthy and thrive.

If housing is one of your challenges, Health Plus Indiana offers multiple housing programs, including emergency shelter, short-term rental and utility assistance, and permanent housing support for people living with HIV. If you need a safe place to live, we will help you find one—and work with you to maintain it.

We also understand that affording health care and everyday expenses can be overwhelming. Our insurance enrollment specialists are available at every location to help you apply for Medicaid, Medicare, marketplace plans, and patient assistance programs—at no cost to you. If you experience an unexpected financial hardship, our Direct Emergency Financial Assistance program can help cover rent, utilities, medical costs, and other urgent needs.

Staying nourished and making it to your appointments are just as important. Our food and nutrition program provides monthly access to a food pantry, medically tailored meals, vitamins, and fresh produce from community tower gardens. Need a ride to an appointment, schedule with our transportation program. They offer free rides to medical and social service appointments, and can even deliver food and medications directly to your door.

No matter what challenges you’re facing, our support services team is here for you. You don’t have to have everything figured out before reaching out—just contact any Health Plus Indiana location, and we’ll take it from there.

Get Care Today

Getting started is easy. Call one of our clinics today, and our team will help you schedule your first visit. You do not need a referral. You just need to show up and let us take care of the rest.

South Bend, IN

The South Bend office is the main home of Health Plus Indiana and our largest location. We offer the full range of services here, including medical care, mental health support, housing assistance, and free testing.
Address
201 S. William St.
South Bend, IN 46601
Phone
574-234-2870
Fax
574-232-2872

Elkhart, IN

Health Plus Indiana is proud to serve the Elkhart area. Our Elkhart office brings important health and support services closer to your neighborhood, including testing and connections to the resources you need.
Address
616 S. Main St.
Elkhart, IN 46516
Phone
574-293-9743
Fax
574-232-2872

Austin, IN – Clinic

Health Plus Indiana has two facilities in Austin to make care more accessible. This location is home to our medical and testing services. Our clinic staff provides quality healthcare in a safe and welcoming space.
Address
67 W Main Street
Austin, IN 47102
Phone
812-794-5725
Fax
574-232-2872

Austin, IN – Client Services

Health Plus Indiana has two facilities in Austin to make care more accessible. This location is home to our support and outreach programs, including case management, peer recovery, food assistance, and more.
Address
127 South Highway 31
Austin, IN 47102
Phone
812-794-5725
Fax
574-232-2872

Additional Services

Street Medicine

Health Plus Indiana's street medicine team brings healthcare directly to people experiencing homelessness in our community. A Nurse Practitioner, Community Health Worker, and harm reduction ...
Learn More →

Insurance Enrollment Services

Health Plus Indiana has Insurance Enrollment Specialists at every location who are ready to help you find and apply for health coverage at no cost. ...
Learn More →

Medical Case Management

Medical case management at Health Plus Indiana helps people living with HIV stay on track with their health. Your case manager creates a personalized care ...
Learn More →

HEP Connect — Hepatitis C Testing & Treatment

HEP Connect helps people get tested and treated for Hepatitis C, a virus that affects the liver. Health Plus Indiana provides a dedicated case manager, ...
Learn More →

Primary Medical Care

Health Plus Indiana provides comprehensive medical care at our clinics in South Bend and Austin. Our providers specialize in HIV, Hepatitis C, LGBTQ+ health, and ...
Learn More →

Housing & Housing Support Programs

Health Plus Indiana provides housing support for people living with HIV, including emergency shelter, short-term rental help, and long-term housing assistance. Our programs help you ...
Learn More →

201 S. William St.
South Bend, IN 46601

Phone: 574-234-2870
Fax: 574-232-2872

Office Hours
8:30-4:30 Mon – Thur
8:30-3:00 Friday

Get Directions

616 S. Main St.
Elkhart, IN 46516

Phone: 574-293-9743
Fax: 574-294-8673

Office Hours
8:30-4:30 Mon – Thur
Closed Friday

Get Directions

127 South Highway 31
Austin, IN 47102

Phone: 812-794-5725

Get Directions

Schedule Appointment

Visit us for a variety of free and reduced cost health services with convenient online scheduling.